Compete or cooperate with ‘Dr. Google’? Small animal veterinarians’ attitudes towards clients’ use of internet resources: A comparative study across Austria, Denmark and the UK

Research output: Contribution to journal › Journal article › Research › peer-review

Standard

Compete or cooperate with ‘Dr. Google’? Small animal veterinarians’ attitudes towards clients’ use of internet resources : A comparative study across Austria, Denmark and the UK. / Springer, Svenja; Grimm, Herwig ; Sandøe, Peter; Lund, Thomas Bøker; Kristensen, Annemarie T.; Corr, Sandra A.

In: Animals, Vol. 12, No. 16, 2117, 2022.

Research output: Contribution to journal › Journal article › Research › peer-review

Harvard

Springer, S, Grimm, H, Sandøe, P, Lund, TB, Kristensen, AT & Corr, SA 2022, 'Compete or cooperate with ‘Dr. Google’? Small animal veterinarians’ attitudes towards clients’ use of internet resources: A comparative study across Austria, Denmark and the UK', Animals, vol. 12, no. 16, 2117. https://doi.org/10.3390/ani12162117

APA

Springer, S., Grimm, H., Sandøe, P., Lund, T. B., Kristensen, A. T., & Corr, S. A. (2022). Compete or cooperate with ‘Dr. Google’? Small animal veterinarians’ attitudes towards clients’ use of internet resources: A comparative study across Austria, Denmark and the UK. Animals, 12(16), [2117]. https://doi.org/10.3390/ani12162117

Vancouver

Springer S, Grimm H, Sandøe P, Lund TB, Kristensen AT, Corr SA. Compete or cooperate with ‘Dr. Google’? Small animal veterinarians’ attitudes towards clients’ use of internet resources: A comparative study across Austria, Denmark and the UK. Animals. 2022;12(16). 2117. https://doi.org/10.3390/ani12162117

Author

Springer, Svenja ; Grimm, Herwig ; Sandøe, Peter ; Lund, Thomas Bøker ; Kristensen, Annemarie T. ; Corr, Sandra A. / Compete or cooperate with ‘Dr. Google’? Small animal veterinarians’ attitudes towards clients’ use of internet resources : A comparative study across Austria, Denmark and the UK. In: Animals. 2022 ; Vol. 12, No. 16.

Bibtex

@article{7e3af1b0b6f64fab9172f4053434cabb,
title = "Compete or cooperate with {\textquoteleft}Dr. Google{\textquoteright}? Small animal veterinarians{\textquoteright} attitudes towards clients{\textquoteright} use of internet resources: A comparative study across Austria, Denmark and the UK",
abstract = "Veterinary medicine is increasingly affected by animal owners having the opportunity to become better informed on pet health issues by using various internet resources. Using an online questionnaire including a section on clients{\textquoteright} use of internet resources to obtain medical information, this study aimed to investigate veterinarians{\textquoteright} estimates of the percentage of clients using internet resources, how often clients question veterinarians{\textquoteright} professional medical advice based on online information, and veterinarians{\textquoteright} attitudes towards clients{\textquoteright} use of internet resources, across Austrian, Danish, and UK veterinarians (n = 641). The results show that 48.8% of respondents estimated that 40–79% of their clients use internet resources to find medical information. Further, 70–80% of respondents stated that they are occasionally challenged by clients questioning their advice based on online information. Although veterinarians recognized the potential advantages related to clients{\textquoteright} use of internet resources, such as an increased acceptance of advanced diagnostics and treatments, they also highlighted clients{\textquoteright} increased expectations or false impressions of small animal practices as potentially negative aspects in this context. As internet use increases, it seems likely that these issues will become increasingly important in the future.",
author = "Svenja Springer and Herwig Grimm and Peter Sand{\o}e and Lund, {Thomas B{\o}ker} and Kristensen, {Annemarie T.} and Corr, {Sandra A.}",
year = "2022",
doi = "10.3390/ani12162117",
language = "English",
volume = "12",
journal = "Animals",
issn = "2076-2615",
publisher = "MDPI",
number = "16",

}

RIS

TY - JOUR

T1 - Compete or cooperate with ‘Dr. Google’? Small animal veterinarians’ attitudes towards clients’ use of internet resources

T2 - A comparative study across Austria, Denmark and the UK

AU - Springer, Svenja

AU - Grimm, Herwig

AU - Sandøe, Peter

AU - Lund, Thomas Bøker

AU - Kristensen, Annemarie T.

AU - Corr, Sandra A.

PY - 2022

Y1 - 2022

N2 - Veterinary medicine is increasingly affected by animal owners having the opportunity to become better informed on pet health issues by using various internet resources. Using an online questionnaire including a section on clients’ use of internet resources to obtain medical information, this study aimed to investigate veterinarians’ estimates of the percentage of clients using internet resources, how often clients question veterinarians’ professional medical advice based on online information, and veterinarians’ attitudes towards clients’ use of internet resources, across Austrian, Danish, and UK veterinarians (n = 641). The results show that 48.8% of respondents estimated that 40–79% of their clients use internet resources to find medical information. Further, 70–80% of respondents stated that they are occasionally challenged by clients questioning their advice based on online information. Although veterinarians recognized the potential advantages related to clients’ use of internet resources, such as an increased acceptance of advanced diagnostics and treatments, they also highlighted clients’ increased expectations or false impressions of small animal practices as potentially negative aspects in this context. As internet use increases, it seems likely that these issues will become increasingly important in the future.

AB - Veterinary medicine is increasingly affected by animal owners having the opportunity to become better informed on pet health issues by using various internet resources. Using an online questionnaire including a section on clients’ use of internet resources to obtain medical information, this study aimed to investigate veterinarians’ estimates of the percentage of clients using internet resources, how often clients question veterinarians’ professional medical advice based on online information, and veterinarians’ attitudes towards clients’ use of internet resources, across Austrian, Danish, and UK veterinarians (n = 641). The results show that 48.8% of respondents estimated that 40–79% of their clients use internet resources to find medical information. Further, 70–80% of respondents stated that they are occasionally challenged by clients questioning their advice based on online information. Although veterinarians recognized the potential advantages related to clients’ use of internet resources, such as an increased acceptance of advanced diagnostics and treatments, they also highlighted clients’ increased expectations or false impressions of small animal practices as potentially negative aspects in this context. As internet use increases, it seems likely that these issues will become increasingly important in the future.

U2 - 10.3390/ani12162117

DO - 10.3390/ani12162117

M3 - Journal article

C2 - 36009707

VL - 12

JO - Animals

JF - Animals

SN - 2076-2615

IS - 16

M1 - 2117

ER -

ID: 316872876